This 10-session program, designed for managers and supervisors, will develop participants’ motivation and delegation skills, fine-tune time management skills, and teach how to better exercise authority effectively, handle and prevent people problems, and develop employees’ potential.
Programs consists of a kick-off session, a goals workshop, and the following eight sessions:
1 - Successful Leaders are Made - Not Born
- Building on the Base of Success
- The Slight Edge
- The Purpose of Leadership Development
- The Definition of Success
2 - Improvising Results Through Better Time Management
- The Value of Time
- Manageing Your Time
- Managing the Time of Others
- Maximizing Time Use
- The Benefits of Time Management
3 - Exercising Authority Effectively
- The Source of Authority
- A Positive Approach to Discipline
- Planning, Preparing, & Preventing
- Accountability
- Taking Corrective Action
- “Tell Me About It” Coaching Process
- Handling More Serious Problems
4 - The Art of Delegation
- What is Effective Delegation
- Attitudes for Delegation
- Levels of Delegation
- Feedback on Performance
- Upward Delegation
5 - Effective Communication is a Leadership Essential
- Communication Really is a "Two-Way Street"
- What Motivates People
- Attitudes for Improving Communication Skills
- Upward & Downward Communication
- Overcoming Communication Barriers
- Setting Communication Goals
6 - Motivating People to Produce
- Understanding Motivation
- Traditional Methods of Motivation
- Attitude Motivation
- Using the Power of Informal Groups
- Developing a Motivation Plan
7 - Preventing & Solving Problems
- Opportunity in Every Difficulty
- An Ounce of Prevention
- Attitudes for Problem Prevention
- Defining the Problem
- Separating Organizational & Personal Problems
- Productive Handling of Problems with People
- Dealing with Irrational Behavior
8 - Developing People's Potential
- Key to Increased Productivity
- Training & Developing the Right People
- The Benefits of Training and Developing People
- Principles of Learning
- Development & Training Process
- Your Attitude Toward Training & Development
- The Manager & The Bottom Linehttp